Critically Ill begins with the story of Mary, a critically ill patient who suffers multiple errors and oversights with frightening consequences. The subsequent chapters dissect the causes of and solutions for improving her poor care. Each caregiver who reads Critically Ill will acquire 5 new skill sets: he or she will be able to understand and apply the principles of effective manufacturing companies and championship athletic teams; understand the nature of human error and random variation, and be able to apply proven methods to correct and prevent medical mistakes; be able to work effectively in multidisciplinary teams; become an effective manager and adaptive leader capable of leading true change; and finally attain the skills to organize others to affect needed cultural changes within our healthcare delivery systems. In the final chapter 5-point personal plans are described for bedside and clinic nurses, nurse practitioners, nurse administrators, and nursing students. Critically Ill will empower you as an individual caregiver to truly make a difference.